FAQ

How to Select?

Voltage: The Voltage must be within 10% of your original AC Adapter Voltage.

i.e. 19.5V or 18.5V is ok for your original 19V AC Adapter

Amps: The Amps may be higher but they cannot be lower. If the replacement Amps is higher, your laptop or tablet will only take the amount of power it requires and it will not damage your device.

i.e. 3.65A is ok for your original 3.15A AC Adapter

Wattage: The Wattage also may be higher but it cannot be lower. If the replacement Wattage is higher, your laptop or tablet will only take the amount of power it requires and it will not damage your device.

i.e. 90W replacement is ok for your original 65W AC Adapter


We offer free shipping on every order delivered to the contiguous U.S. Orders will be shipped by USPS, UPS, and FedEx which will take about 3-7 days to reach your shipping address.

How to find the correct product?

When purchasing a battery or adapter for your device, compatibility is the most important factor. In order for our products to work on your device, they must be compatible. BattDepot.com offers more than 120,000 compatible models and part numbers for your devices. Before purchasing our products, please follow our tips below to find the right product for your device.

Your device owner's manual should have the brand and model number on the front cover. In addition, most devices have a manufacturer label on the bottom of your device. This label should have the brand and model number on it.

If you are purchasing an adapter, you should verify the device's model number, input voltage and current before placing an order.

 

If you are purchasing a battery, you should shut down your device first, and then remove the battery and look at the original battery part number label of the battery.

Batteries from major manufacturers use standardized part numbers. The following are the sample part numbers from the major brands:

HP, Compaq123456-001
SonyPCGA-BP12, VGP-BP1
Dell312-1234, 1234P
IBM, Lenovo02K1234, 08K1234
ToshibaPA1234U-1BRS

To confirm compatibility, the customer should verify the physical appearance, part number, position and orientation of the connector and the latch position of your original battery with the product information shown on our website.

 

Please kindly note that there may be two different voltages (11.1V and 14.8V) associated with the same model or part number. They are totally NOT compatible. Please check your original battery voltage before placing an order.

A Li-Ion battery labeled 10.8V is the same as a Li-Ion battery labeled 11.1V.

A Li-Ion battery labeled 14.4V is the same as a Li-Ion battery labeled 14.8V.